Frequently Asked Questions

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No — not unless you choose to tell them. In most cases, the audit is completely confidential. We embed as a normal employee and blend in naturally.

All findings are anonymized. We never name specific employees unless absolutely necessary for compliance/legal purposes — and we’ll never share identifying information without consent.

Not long-term. For on-site audits, yes — you’ll set us up as a short-term hourly employee or contractor so we can access the same tools, systems, and experience as everyone else. We’ll guide you through this.

Remote audits can be handled through contractor access or shadowing depending on your setup.

We’re industry-agnostic — if you have employees, we can embed. We’ve worked in healthcare, customer service, tech, retail, and beyond.

Only deeper. Mystery shoppers pose as customers. We pose as employees — and that gives us insight into training, morale, communication, compliance, and leadership in real time.

Want to talk it through? Book a free consult.